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Rating The Big Name Corporate Food Raters For 2004:    

0 Stars

If you have been reading my articles on any type of a consistent basis, you probably  concluded,  justifiably, that my ego is not small. However,  I am not so overconfident that I believe that as a food oriented person, you will only consult FrankAboutFood.com when making all of your dining decisions.

I would guess that most of you have on occasion checked out Zagat (even some of my best friends continue to rely on that ubiquitous pamphlet) and if you travel to Europe you probably bought and referred to the more famous Red Guide Michelin. (Just by coincidence Zagat, amazingly, is almost the same color.) Or, perhaps you chose the more detailed Gault-Millau.  

I am not going to rate AAA, Fodor or Frommer, because while these three might be able to guide you to the best Motel 6, their food reviews are rarely updated. It is apparent that much of their stuff hasn’t changed in 5-10 years. They just do not review nearly as often as the first group. Further, their guide books are oriented toward tourist sites and lodging, while dining is somewhat of an afterthought.

However, in a remarkable coincidence all three of the first mentioned big food guide names have hit the headlines within the last 6 months. In each case, the findings were to varying degrees, scandalous.
 

Let’s deal with the biggest name first, Michelin. Profit was not an issue. It is still published by the same company that makes the tires. The guide was created originally as a public relations tool designed to appeal to  Europeans who usually vacation by auto because of the small distances between tourist attractions even in different countries and for a long time have been more sophisticated about food than Americans. .

A few years ago, the latest Michelin scion took over and decreed that ALL Michelin divisions must be operated at a profit including the venerable Guide Michelin. Since the guide was losing money, that obviously meant cutting down on the number of reviewers. Since France also went on a 35 hour work week, that now meant that the actual time spent critiquing restaurants might be reduced by 50%


A long time Michelin food reviewer apparently  shocked by the sudden reduction in  the quality of information being provided, quit in rebellion and then decided to write a tell-all book. One cannot deny, however that enrichment may have also been a motive since it was rumored that he told Michelin, he would not write the book if he was paid a fee of $350 thousand prox.  

Michelin refused to pay.  However, as of now they have NOT directly directly addressed any of the allegations in the book which if accurate are rather shocking.  

If one computes out the number of admitted Michelin reviewers with the number of restaurants they claim to cover in Europe, one comes to the conclusion that reviewers would have to visit and dine at 4 restaurants in a 7 hour afternoon and evening.  


    Michelin Editor-in-Chief Derek Brown 
Would You Take Dining Advice From This Guy?

Not only do the logistics seem impossible but the food capacity required for the job would require recruiting the entire Sumo wrestling population of Japan. In addition to the language barrier, those guys would quickly have their cover blown.

Under some pressure, Guide Michelin’s head man, Derek Brown, an Englishman (so what does he really know about food?) admitted that perhaps all the restaurants in the Guide were not visited each year although the book is issued yearly  and implies that all the restaurants are reviewed and a new issue is necessary. 

There is, of course,  that yearly ritual of expectancy about the dropping of and adding of stars!!.

As it turns out that really doesn’t happen very often and in fact appears not even to be based on the regional reviewers timely reports. An elite group at the top similar to a corporate board of directors ( We know about those guys) makes the final important rating decisions which amazingly appear to be  based on interlocking relationships and heavy lobbying rather tan current information.  The big Parisian names never seem to lose their 3 stars and very few deserving new restaurants get into the elite ranks.  


The only apparent move by Michelin into the 21st Century is that they are beginning to understand that there is more to food than just French. Thus some recognition is being given to Asian Fusion and other cutting edge food adventures.

One should however, consider that it is easy to spend up to $500 for dinner for two in Europe. Thus it is certainly worth the $15 prox Michelin investment ( they also rate lodging) as long as you realize now that the Guide is really just that, only a guide and should no longer be looked upon as “The Final Answer”. It, in fact  may have lost a couple of stars.

There is, of course that better and cost free choice. But the mere fact that you are reading this now indicates you know about that choice.  As you should know, FrankAboutFood responds immediately to queries about dining worldwide but especially in New  York, Chicago, San Francisco, Monterey-Carmel, Las Vegas, Newport and Palm Springs. 
 

The current scheme of the Zagat Survey may be even more deceptive. They essentially employ no professional food experts except for perhaps one local yearly preface writer to give the pamphlet some stature. He may even supervise what is essentially a popularity contest rated by amateurs.

Further, from what I have observed, there are serious questions about the culinary competence of Mr. And Mrs. Zagat. Their real expertise is as great promoters and collectors of suspect statistical data. They have cleverly turned the famous Tom Sawyer- fence painting episode into a multi million dollar no employee cost business.

You see, they pay no one for the information. At a wide range of restaurant locations, they encourage pseudo and perhaps dedicated foodies to vote on the restaurants they have visited. In fact diners can vote on restaurants that they haven’t visited since no one vetts or confirms any of the information sent in to Zagats.  They accept and encourage all write-ins at face value. The more the merrier.


Ratings are made on a 1,2,3 basis  each for food, ambience and service. Zagats then runs the data through a computer. (An energetic high school senior with a $500 e-Machine from Fry’s could easily do the job in about 2 days). They then multiply the ending average by 10 to give the whole thing an upper end look. That’s the hard part. Now restaurants can get scores in the high 20s along with the implication that there is a telling differentiation in 3 or 4 point spreads.

By now, you have figured it out. The folks that cook and serve all that food in Southern California are not all from farms in Iowa.  Many of them now go on campaigns encouraging their steady customers to vote. They provide patrons with ballots and in many occasions bombard patrons via mailing lists or e- mail.

Since the total vote for Los Angeles is between 6-8000, you can see it doesn’t take much to stuff the ballot box. In an extreme example, an obscure restaurant in Long Beach made it into the vaunted top 10. On the other hand most of the truly fine dining spots in Los Angeles have commented with scorn about Zagat’s and will not stoop to getting into the lobbying or vote buying business.
 

Perhaps a very telling local example is that the restaurant most sophisticated diners think is clearly the best in Ventura County  did not get a nod. Yet the heavy attitude, overpriced  Saddlepeak Lodge, that turns chefs over faster than Brittney Spears announces a new bedmate is ranked up there very close to Patina, Valentino’s, Chinois,Matsuhisa and Spago.

When interviewed, Zagat’s execs indicated that they did nothing and would do nothing to prevent the obvious ballot box stuffing. In fact they sort of implied that they enjoyed it since the Zagat name was placed before the public with again no cost to them. It results in more books being sold. They seem to blatantly make it clear that they are in the profit not the accuracy business.
 

Again, considering the current cost of dinner for two and a bottle of wine the few bucks for Zagat may be worthwhile. However you will find little information re the Conejo or Ventura County nor even the "Dreaded Valley".

Again there is that obvious better and free choice. But you know about that. 

Finally, there is Gault-Millau. They are in fact very professional. They can be relied upon and take themselves seriously .That is the problem. Perhaps they take themselves too seriously . As a result they tout many restaurants in Europe where the service is so tight and stiff that plates slip out of nerve drenched waiters hands. That virus has now  invaded a few restaurants in this country, notably in the Bay Area, Chicago and New York but Los Angeles seems to have escaped.  Here Valentino’s, Bastide, Spago, Pinot Bistro and Joe’s all deliver exciting high quality cutting edge dining without a hint of “Attitude”.
 

 
Le Cafe' is proud to announce that we are now a
4-time recipient of the Wine Spectator Award of Excellence!

http://www.wvinn.com/dining/le_cafe.html

Dining out is more than just finding an expensive restaurant and putting $100 per oz.  Beluga caviar on your tongue. It should be a pleasant, enjoyable relaxed experience. Gault Millau has made it so serious that that a famous French 3 star chef committed suicide over a potential rating drop from 19 to 17. You can only get 20 pts. Max from them as opposed to 30 from Zagat.

Of course, you have again figured out the final punch line. The obvious overall guidance choice any where in the world, but especially in the United States and very especially in California is yours  free.

Remember FrankAboutFood.com has only two trained-veteran-competent- value oriented employees and  accepts no lobbying and doesn’t sell books.  These multi faceted raters are expert on Chinese, Japanese, Thai, Italian, French, Mexican, California Fusion dining, ambience and especially value. Of most importance, of course  is the fact that we have absolutely dined in every restaurant that we review or recommend. It now seems obvious that neither MIchelin nor and especially Zagat can make that claim. Test us via e- mail. We will respond in 24 hours.... and THAT'S the truth!!!!